If you purchase trips ahead of time thinking you can use the price drop security, think again. I purchased our latest trip (departure tomorrow! Yay!) from Selloffvacation.com, as I did for the 11 previous trips. Then tgr price dropped. Based on their advertised policies, I should get a refund for $300. I have gone through all the necessary steps, I have all the necessary information, but Selloffvacation does not return my calls or emails. It's a good thing the price drop protection was a surprise and that we weren't counting on that money!